Terms & Conditions
NO QUIBBLE GUARANTEE
For your extra peace of mind all purchases are covered
by our 14 day exchange or money back guarantee
(excluding any carriage charges incurred). If you
change your mind for whatever reason, return the
unused item(s) in their original packaging to
'CAMPING-ONLINE.CO.UK' accompanied with the receipt /
invoice and we will be pleased to offer you an
exchange or refund - no hassles, for your total peace
of mind.
PRICES & VAT
All prices on the web site are in £'s sterling and
include VAT at 17.5%.
PAYMENT
Payment can be made securely using one of the
following methods: 1) MasterCard / Visa / Switch /
Solo / Delta. 2) Cheque / Postal Order. Please make
payable to CAMPING-ONLINE.CO.UK ensuring all details
are correct with valid bankers card number, expiry
date, full name, address and telephone number printed
clearly on the reverse. We do advise customers not to
send any cash through the post, as
CAMPING-ONLINE.CO.UK will not be held responsible for
any losses.
GUARANTEE
All our products are guaranteed against manufacturing
defects for 12 months from date of purchase unless
otherwise specified. If a fault does occur during this
period, we shall arrange to have the item repaired or
replaced after it has been inspected. Any delivery
charges will be met after inspection of the item.
AVAILABILITY
We aim to hold all items in stock, however should an
item be more popular than we expected, there may be
occasional delays when ordering. If this does occur
then an advice note will be attached with your
invoice. Sometimes we may experience difficulties with
the supply of certain products and may therefore
provide a substitute of the same or better quality at
no extra cost.
PART DELIVERY / DAMAGED GOODS
All your goods should arrive in perfect condition,
however, if you do receive any goods that appear to be
faulty or damaged, the company must be advised within
72 hours of receipt. This applies to any items that
may appear to be missing, unless stated on the invoice
that the item is currently out of stock. If any items
are not to be used straight away, we advise customers
to check that these have been received in perfect
condition and working order. The company will do
everything possible to ensure your delivery arrives on
time and intact, we will not accept responsibility for
any additional expenses occurred due to late or
incomplete deliveries.
RETURNS PROCEDURE
All goods returned must be clearly labelled and have
full documentation enclosed including reason for
return. All returnable goods must be reported to the
company. Goods returned without any notice will not be
accepted. Carriage charges are non refundable unless
goods are faulty or not fit for their purpose. A
member of our customer services department will
arrange for collection of the goods through our
carrier,
STATUTORY RIGHTS
These terms and conditions do not effect your
statutory rights as a customer. |
